Legal & Privacy

Privacy Policy

Effective Date: June 12, 2026 Last Updated: June 12, 2026 Canada & United States
Table of Contents
  1. Introduction
  2. Scope & Applicable Law
  3. Information We Collect
  4. How We Use Your Information
  5. Legal Basis for Processing
  6. Sharing & Disclosure
  7. Data Retention
  8. Your Rights
  9. Cookies
  10. Data Security
  11. Third-Party Services
  12. Children's Privacy
  13. Cross-Border Transfers
  14. Policy Changes
  15. Legal Notice and Disclaimer
  16. Contact Us
Section 01

Introduction

SafePinQR.com ("SafePinQR", "we", "us", or "our"), a service operated by 2381467 Ontario Inc., operates a vehicle emergency alert service that enables bystanders or first responders to notify a vehicle owner's designated emergency contacts via SMS and email by scanning a QR code sticker.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.

By registering for or using SafePinQR, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

Section 02

Scope and Applicable Law

SafePinQR is operated by a Canadian-based business and serves users in Canada and the United States. We are committed to complying with applicable privacy laws, including:

Section 03

Information We Collect

3.1 Information You Provide Directly

3.2 Information Collected Automatically

3.3 Information Collected During a QR Scan

When a third party (bystander or first responder) scans your QR sticker, we may collect:

Section 04

How We Use Your Information

We use collected information to:

We do not use your personal information for targeted advertising.

Section 05

Legal Basis for Processing (Canada & PIPEDA)

Under PIPEDA, we rely on your consent as the primary legal basis for collecting and using personal information. By creating an account and entering emergency contact details, you consent to our use of that information for the purposes described in this policy.

You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us at support@safepinqr.com. Note that withdrawing consent may prevent us from providing the service.

Section 06

Sharing and Disclosure of Information

We do not sell your personal information. We may share it only in the following circumstances:

Section 07

Data Retention

We retain your personal information for as long as your account is active or as needed to provide the service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law or legitimate business necessity (e.g., financial records).

Scan event logs are retained for up to 12 months for security and audit purposes.

Section 08

Your Rights

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Canadian Residents (PIPEDA / Quebec Law 25)

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Withdraw consent to collection or use.
  • File a complaint with the Office of the Privacy Commissioner of Canada.
  • (Quebec) Request deletion and be informed of automated decision-making.
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U.S. Residents (California CCPA/CPRA)

  • Know what personal information is collected and how it is used or shared.
  • Request deletion of personal information.
  • Opt out of the sale or sharing of personal information (we do not sell personal information).
  • Non-discrimination for exercising privacy rights.

To exercise any of these rights, contact us at: support@safepinqr.com

Section 09

Cookies

We use essential session cookies to keep you logged in and maintain your registration state. We do not use third-party advertising or tracking cookies.

You may disable cookies in your browser settings; however, some features of the service may not function properly without them.

Section 10

Data Security

We implement industry-standard technical and organizational measures to protect your personal information, including:

No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Section 11

Third-Party Services

Our service integrates with the following third parties, each with their own privacy policies:

Provider Purpose Privacy Policy
Stripe
Payment processing & subscription management
Twilio
SMS alert delivery to emergency contacts
Supabase
Database, authentication, and user data storage

We encourage you to review their privacy policies. SafePinQR is not responsible for the privacy practices of these third parties.

Section 12

Children's Privacy

SafePinQR is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately at support@safepinqr.com and we will delete it promptly.

Section 13

Cross-Border Data Transfers

Your personal information may be stored or processed in Canada, the United States, or other jurisdictions where our service providers operate. By using SafePinQR, you consent to the transfer of your information across borders.

We take steps to ensure that any such transfers comply with applicable privacy laws and that your data receives an adequate level of protection.

Section 14

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. For material changes, we will notify registered users by email.

Your continued use of SafePinQR after any changes constitutes your acceptance of the updated policy.

Section 15

Legal Notice and Disclaimer

By accessing, purchasing, or using any product or service offered through SafePinQR.com ("SafePinQR", "we", "our", or "us"), you acknowledge and agree to the following terms:

1. Nature of Service

SafePinQR provides a community-based support tool designed to assist in emergency and identification scenarios. Our services rely on third-party systems, user-provided information, and external communication networks, which are beyond our direct control.

2. No Guarantee of Message or Email Delivery

SafePinQR does not guarantee the successful delivery, transmission, or receipt of any messages, alerts, emails, or notifications generated through the use of our platform. Delivery may be affected by factors including, but not limited to, network outages, carrier restrictions, spam filters, incorrect user input, or technical failures.

3. Limitation of Liability

To the fullest extent permitted by applicable law, SafePinQR, its owners, affiliates, partners, employees, and representatives shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from or related to the use or inability to use our services, including but not limited to failed communications, delays, or inaccuracies.

4. User Responsibility

Users are solely responsible for ensuring that all information provided is accurate, complete, and up to date. Users acknowledge that SafePinQR is a supplementary tool and should not be relied upon as the sole method for emergency communication or personal safety.

5. Assumption of Risk and Waiver

By purchasing or using SafePinQR services, you expressly assume all risks associated with their use and agree to release, discharge, and hold harmless SafePinQR and all associated parties from any and all claims, demands, or causes of action, whether known or unknown, arising out of or in any way connected with your use of the platform.

6. Acceptance of Terms

By completing a purchase or using our services, you confirm that you have read, understood, and agreed to this Legal Notice and Disclaimer.

If you do not agree with these terms, you should not use or purchase any SafePinQR products or services.

Section 16

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

SafePinQR.com (2381467 Ontario Inc.)

Email: support@safepinqr.com
Website: safepinqr.com

Office of the Privacy Commissioner of Canada

Website: www.priv.gc.ca
Toll-free: 1-800-282-1376